About Us:
For over 30 years, Tudor Insurance has been a leading player in Australia’s insurance broking industry. We specialise in providing personalised insurance solutions and dedicated claims advocacy, always putting our clients first. Established in 1985, Tudor Insurance has become a trusted risk management partner for hundreds of businesses across Australia, both large and small. Our company culture emphasises teamwork, internal growth, and a shared commitment to safeguarding our clients, ensuring long-term lifestyle protection and prosperity.
The Role: Claims Executive
Are you an experienced Claims professional with a passion for making a difference? Look no further! Due to continued growth, we’re seeking a dynamic individual to join our team as a Claims Executive. Here’s why this opportunity stands out:
Ideal Candidate Profile
- Experience That Matters: You’ve spent 2 years skilfully managing Claims, whether at an Insurer, Underwriter, or brokerage. Your expertise is invaluable.
- Legal Insights: While legal degrees are looked upon favourably, they’re not mandatory. We value practical experience and a keen understanding of the industry.
- High-Volume Claims: You thrive in a fast-paced environment, handling high-volume claim portfolios with finesse.
- Communication and Negotiation: Your ability to communicate effectively and negotiate skilfully sets you apart.
Client Rapport: Building strong relationships with clients is second nature to you. - Analytical Problem-Solver: You excel at dissecting complex issues and finding innovative solutions.
The Role
As a Claims Executive, you’ll take the helm of a diverse portfolio covering commercial and domestic lines. Your responsibilities span various claim types, including Property, Motor, Domestic, Marine, and Liability. Here’s what you’ll be doing:
- Portfolio Management: Skilfully manage a portfolio of claims, ensuring efficient processes and timely resolutions.
- Policy Adherence: Apply claims policies and procedures meticulously, maintaining compliance.
- Client-Centric Approach: Deliver exceptional customer service to our valued clients.
- Stakeholder Relations: Liaise with various stakeholders, fostering strong partnerships.
- Negotiation Expertise: Advocate for our clients by negotiating favourable claims settlements and escalating when necessary.
Why Choose Us?
- Competitive Compensation: We believe in recognising your worth.
- Experienced Supportive Team: Working alongside our Claims Manager, you will also collaborate with seasoned professionals who share your passion and value collaboration and mutual support.
- Growth Opportunities: Your career path is paved with possibilities.
Career Progression: Whether you’re drawn to technical or managerial roles, we’ve got you covered. - Team-Centric Culture: Our success hinges on effective teamwork and supportive management.
- Diverse Exposure: Work across mixed claims, gaining valuable insights into the commercial landscape.
- Continuous Learning: We invest in your growth through ongoing education and training.
- Personal Development: We encourage and nurture your potential to be the best you can be.
- Convenient Location: Our office is close to home.
Market-Leading Staff Benefits: Enjoy competitive staff benefits.
About Us:
For over 30 years, Tudor Insurance has been a leading player in Australia’s insurance broking industry. We specialise in providing personalised insurance solutions and dedicated claims advocacy, always putting our clients first. Established in 1985, Tudor Insurance has become a trusted risk management partner for hundreds of businesses across Australia, both large and small. Our company culture emphasises teamwork, internal growth, and a shared commitment to safeguarding our clients, ensuring long-term lifestyle protection and prosperity.
Employer questions
- Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? - How many years' experience do you have as a Claims Executive?
- Which of the following Microsoft Office products are you experienced with?
- What's your expected annual base salary?
- Do you have a current Police Check (National Police Certificate) for employment?
Feel free to contact the team:
If this opportunity resonates with you, we’d love to hear from you! Join our team and contribute to our continued success.
The Role: Internal Broker
As an Internal Broker, you’ll be an integral part of our Account Management Team, supporting Senior Brokers in meeting client needs.
What we expect from you:
Passion for Excellence: You won’t just work a job; you’ll love what you do. Your focus will always be on client outcomes.
Team Player: Collaborate with colleagues, always striving for the “Greater Good.”
Exceed Expectations: Go above and beyond to meet and exceed customer expectations.
Ownership: Take ownership of your role, making it uniquely yours.
Client Relationships: Build and maintain strong relationships with clients and insurer partners.
Business Processes: Handle New Business, Renewals, and Endorsements efficiently.
Negotiation Skills: Negotiate effectively with insurers and suppliers.
Renewal Management: Identify cross-sell and up-sell opportunities that enhance client coverage.
Claims Management: Assist clients with claims ensuring all entitlements are provided and claims are settled in a timely manner.
What we offer:
Supportive Environment: Join a team that values collaboration and mutual support.
Continuous Learning: We invest in your growth through ongoing education and training.
Personal Development: We encourage and nurture your potential to be the best you can be.
Convenient Location: Our office is close to home.
Market-Leading Benefits: Enjoy competitive staff benefits.
Qualifications:
Minimum 12 Months Experience: We’re looking for someone with at least 12 months of insurance broking experience.
Tier 1 Broking Qualification: Hold a Tier 1 Broking Qualification.
Feel free to contact the team:
If this opportunity resonates with you, we’d love to hear from you! Join our team and contribute to our continued success.