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The silver lining of customer complaints

A customer has made a complaint about the behaviour of one of your team.

Not only is your customer relationship at risk, but the way you handle the complaint could have an even bigger reputational impact with other customers than the initial incident itself.

Our Steadfast Well Covered article explains more here.

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T: (03) 9707 3033

T: (07) 5228 3474

T: Emergency After Hours Phone 0419 500 301

F: (03) 9707 4568

E: service@tudorinsurance.com.au

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Tudor Insurance Australia, Suite 5, 46-50 Old Princes Highway, Beaconsfield, VIC 3807

Tudor Insurance Noosa, Local support from our Noosa-based team.

Monday-Friday 9AM – 5PM Weekends CLOSED

A.F.S. License No. 243299

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