• Skip to primary navigation
  • Skip to main content
  • Skip to footer
Tudor-Insurance-Logo-white
GET A QUOTE
(03) 9707 3033

Menu
  • About
    • Careers
    • Disclaimer
    • Duty of Disclosure and Duty to take Reasonable care not to make a Misrepresentation Notice
    • Financial Services Guide
    • Forms
    • Important Notices & Information
    • Insurance Broker Code of PracticeNew
    • Lodging a Complaint
    • Meet the Team
    • Noosa Branch
    • Privacy Policy
    • Services Agreement
    • Target Market Determinations
  • Services
        • Business Insurance
          • Business Interruption Insurance
          • Cafe & Restaurant Insurance
          • Corporate Travel Insurance
          • Cyber Insurance
          • Farm Insurance
          • Hospitality Insurance
          • Landlord Insurance
          • LEI – Legal Expense InsuranceNew
          • Management Liability Insurance
          • Manufacturers InsuranceNew
          • Premium Funding
          • Professional Indemnity Insurance
          • Public and Products Liability Insurance
          • Retailers InsuranceNew
          • Trades Insurance
          • Truck Insurance
          • Work Shield by Steadfast LifeNew
        • Personal Insurance
          • Cyber Insurance for Families
          • Home and Content Insurance
          • High Net Worth Clients
          • Car Insurance Broker
          • Knose Pet Insurance
          • Insurance Cost Calculators
          • 365 Roadside Assist
          • Travel Insurance with PassportCardNew
        • Specialist Insurance
          • Boat Insurance
          • Demolition, Asbestos Removal and Environmental
          • Pontoons and Jettys Insurance
          • Tree Contractors & Arborists
          • Yacht Club and Associations Insurance
  • Claims
  • News
  • Contact

Rising water damage claims: what’s the cause?

A new report shows there has been a substantial jump in insurance claims as a result of internal water damage since 2014.

Insurer Chubb’s new report, Get Smart about Water Leaks, has found claims related to water damage have grown by 72% over this time. The average value of claims has also increased from $17,627 to $30,361.

According to the report, water damage makes up 34% of the insurer’s property-related claims. By comparison, claims related to fire make up just 16% of its claims, with claims as a result of burglaries comprising just 9% of all claims.

Michael White, Steadfast’s broker technical manager attributes the rise in water-related claims to ageing buildings not being properly maintained.

“Failing pipes are a huge issue for older buildings and often the cause of claims related to internal water damage. Issues to do with soil movement as a result of drought can also crack pipes and lead to water damage,” he explains.

“According to the report, water damage makes up 34% of the insurer’s property-related claims”

This happens because during times of drought, pipes located underground can rupture as the dry soil moves, causing damage to pipes and producing leaks.

But it’s not just older buildings that experience water damage as a result of leaks. Faulty waterproofing in new buildings can also cause problems that lead to insurance claims.

“The standard of waterproofing work can be poor in newer buildings. A related issue is leaky pipes from appliances such as dishwashers and washing machines causing water damage that leads to claims,” White adds.

“Flexible hoses are often to blame. In the past, it was more common to use fixed hoses. Now flexible hoses are often installed under kitchen and bathroom sinks. These hoses can deteriorate over time and crack.

But they are visible, so it’s quite easy to check them to see if they are perishing,” he adds. One report claims up to 20 per cent of all claims related to water damage are as a result of flexible hoses.

This happens because during times of drought, pipes located underground can rupture as the dry soil moves, causing damage to pipes and producing leaks.

But it’s not just older buildings that experience water damage as a result of leaks. Faulty waterproofing in new buildings can also cause problems that lead to insurance claims.

“The standard of waterproofing work can be poor in newer buildings. A related issue is leaky pipes from appliances such as dishwashers and washing machines causing water damage that leads to claims,” White adds.

“Flexible hoses are often to blame. In the past, it was more common to use fixed hoses. Now flexible hoses are often installed under kitchen and bathroom sinks. These hoses can deteriorate over time and crack.

But they are visible, so it’s quite easy to check them to see if they are perishing,” he adds. One report claims up to 20 per cent of all claims related to water damage are as a result of flexible hoses.

Aside from pipes, faulty guttering is another common cause of claims due to water damage. “After heavy rain, claims related to gutters that have been blocked, usually by leaves, also tend to rise. Typically, the water enters the building  causing damage to carpets, curtains and furnishings,” White adds. Check your gutters regularly to reduce this risk.

Indeed, it’s an idea to ensure your premises are always properly maintained to reduce the risk of water damage. This includes pressure testing internal pipes.

If you do suffer water damage to your premises, your policy will usually cover the cost of fixing the damage, but it won’t usually cover you for fixing the cause of the leak.

Says White: “Your policy often won’t cover the cost of fixing the burst pipes. Similarly, if a pipe attached to the dishwasher bursts and damages the flooring, the policy will cover the cost of repairing the damage, but not the dishwasher if the incident was as a result of the pipes deteriorating as they normally would.”

With water-related claims on the rise, now’s the time to check your pipes to reduce the potential for this risk affecting your business premises.

Important note – the information provided here is general advice only and has been prepared without taking in account your objectives, financial situation or needs

Previous Post: « Record keeping in managing slip and trip risk goes digital
Next Post: Do you have enough insurance for your small business? »

Footer

Get in touch

T: (03) 9707 3033

T: (07) 5228 3474

T: Emergency After Hours Phone 0419 500 301

F: (03) 9707 4568

E: service@tudorinsurance.com.au

  • Facebook
  • Instagram
  • LinkedIn

Our Location

Tudor Insurance Australia, Suite 5, 46-50 Old Princes Highway, Beaconsfield, VIC 3807

Noosa Central, Unit 13, 6 Bottlebrush Avenue, Noosa Heads 4567

Monday-Friday 9AM – 5PM Weekends CLOSED

A.F.S. License No. 243299

LEGAL AND IMPORTANT INFORMATION

  • Disclaimer
  • Duty Of Disclosure Notice
  • Financial Services Guide
  • Forms
  • Lodging A Complaint
  • Privacy Policy
  • Important Notices & Info
  • Target Market Determinations

Copyright © 2025· Tudor Insurance Australia Pty Ltd | Website by